Everything we need to know about Coroningvirus and business travel!

In the last few months, the threat of Corononvirus has become a global threat. The epidemic inevitably inflicts damage in every aspect of our lives. Business trips were from the first and most affected activities. Now the world will look for ways to restore the normal rhythm of life, learning to live in a new environment, by new rules, in different conditions. All these aspects will also be applied to business trips, i.e. they are related to travel in vehicles – airplanes, buses, etc., accommodation in hotels, car rental, and more. All those activities that are hiding some risks in a pandemic.

We will try to answer the questions, which in the last two months excite the customers of the hotels, transport and tourist companies.

Can I refund my amounts for bookings already paid?

Every hotel or organization decides how to proceed in this situation. If there is a real prohibition of the authorities restricting the use of the service, reimbursement is one possible option. A second option is to relocate the use of the service for another period, unlimited in time or for a long enough period. Refunds are extremely difficult, especially for interrupted work due to epidemic organizations, and often they have difficulties in paying back the sums paid to them.

Airlines are completely flexible and, besides recovering sums, offer their customers fixed-amount vouchers for the next flight. The hotels also recover amounts of 100%, without deductions or cancellation fees.

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What measures do hotels take to deal with the coronavirus epidemic?

A huge percentage of hotels closed immediately after the introduction of the state of emergency. However, it is necessary to take emergency measures to resume the normal working rhythm of the sites. In the first place are hygiene activities related to disinfection, treatment of common parts. Ability to reduce contact and direct contact between employees and guests by increasing the digitization of activities as much as possible. Mandatory use of protective equipment by employees. Ban the crowding of many people in one place, such as bars, lounges, restaurants, etc.

Many hotels have included additional precautions to ensure the safety of guests. Routine cleansing and hygiene protocols have become more stringent and frequent, especially in public spaces, hospital cleaners are widespread, and hand sanitizer stations are located everywhere.

What do airlines do to help travelers?

Many airlines have introduced new measures to reduce the risk of spreading the infection during the flight, including more frequent disinfection of airplanes and lounges, advising the crew to wear masks, reducing flight services to avoid unnecessary contact, and conducting temperature checks to passengers boarding the aircraft.

Corporate clients

Do I have to cancel a business trip in Bulgaria?

At this moment no health bans have been issued for making domestic trips, so in the end every trip remains an individual business decision. However, we at Grand Hotel London recommend companies to limit all non-essential journeys to limit the spread of Coronavirus. If you require any assistance in case of cancellation or postponement of the hotel reservation, please contact our team.

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